nex8 Privacy Policy

Introduction — Purpose of This Policy

The nex8 platform (referred to here as "nex8" or "we") puts the protection of Myanmar players' personal information first. This Privacy Policy ("Policy") is written for all users of the nex8 website and related services.

If you are not satisfied with anything described in this policy, you may stop using nex8's services and contact [email protected] to request clarification. Continuing to use the platform means you agree to the terms described here.

Types of Data We Collect

The following types of data are collected when you register an account, make payments, and use our services on nex8.

2.1 Information You Provide Directly

• Full name, date of birth, and national ID number (where required)
• Email address and phone number
• Bank account number or payment details for KBZPay, Wave Money, AYA Pay, or CB Pay
• Account password (stored in hashed form only)
• Messages and communications sent through our support channels

2.2 Data Collected Automatically Through Use of Our Services

• IP address and network connection data
• Browser type, browser version, and operating system
• Service activity timestamps (recorded in MMT)
• Game history — game type, play time, and betting details
• Payment and withdrawal records
• Data collected from cookies and similar technologies (see Section 7)

2.3 Information we do not collect

nex8 will not collect information that is not needed to provide our services. We will not attempt to collect religious, political, or health-related information.

How your information is used

The information we collect is used only for the following purposes:

3.1 Account management and service delivery

• Opening and verifying user accounts
• Processing payments and withdrawals
• Distributing bonuses and offers
• Handling customer service requests

3.2 Security and legal compliance

• Preventing fraud and account theft
• Reviewing account access logs
• Using records to resolve disputes between parties
• Handling responsible gambling requests

3.3 Service improvement and personalisation

• Analysing data to better understand player preferences
• Improving the platform
• Showing you offers that are more relevant to you

Information sharing and disclosure

When nex8 shares your personal information with third parties, we do so only in the following circumstances:

4.1 Service provider partners

We share only the necessary information with payment service providers such as KBZPay, Wave Money, AYA Pay, and CB Pay to process payments. These partners must handle data using standards that meet nex8's security requirements.

4.2 Legal compliance and protection

We will share information with legal authorities when required by law, court order, or legal process. We will also do so when necessary to prevent fraud or to protect nex8's rights.

4.3 Circumstances where we will not disclose

We will never share your personal information with advertising companies, social media platforms, or any third parties not directly related to our services.

Data security measures

nex8 uses a broad range of technologies and procedures to protect your personal information:

• SSL/TLS Encryption: All data transfers are protected with SSL encryption
• Hashed Passwords: Your password is never stored in plain text
• Access Controls: Only authorised staff can access personal information
• Server Security: Data servers undergo regular audits and patching
• Log Monitoring: Logs are reviewed 24/7 to detect unauthorised access

However, no data transfer over the internet can be guaranteed 100% secure. If a data breach occurs, we will notify you as quickly as possible.

Data retention period

nex8 retains data for as long as needed to provide services or to meet legal requirements:

• Account information: Retained after account closure for as long as required by law
• Financial records: Retained for as long as required
• Communication records: Routinely deleted after a reasonable period following the customer service interaction
• Cookies data: Refer to the relevant policy based on cookie type

If you request deletion of your personal information, we will action it once we are no longer legally required to retain it.

Cookies and tracking technologies

nex8 uses cookies and similar technologies to improve its service and personalize your experience:

You can manage and block cookies through your browser settings. However, blocking essential cookies may prevent some parts of the service from working properly.

Your Personal Data Rights

As a nex8 player, you have the following rights regarding your personal data:

To exercise any of the above rights, send a message to [email protected]. You can also reach us via 24/7 Live Chat.

Protection of Minors Under 21

nex8 is a platform for players aged 21 and above only. We never intend to collect personal data from anyone under the age of 21.

If we become aware that an account belongs to someone under 21, that account will be closed immediately and any personal data collected will be deleted. If anyone notices such an account being opened, please report it to [email protected] right away.

Third-Party Links

The nex8 website may contain links to third-party websites. Clicking those links will bring you under those sites' privacy policies, and we are not responsible for their policies.

Please note that payment providers KBZPay, Wave Money, AYA Pay, and CB Pay have their own privacy policies. Check their policies for any personal data related to those payment methods.

Policy Updates and Notifications

nex8 may review and update this Privacy Policy from time to time. When non-minor changes are made:

• The "Last Updated" date at the top of this page will be updated
• Players will be notified of significant changes through their accounts
• Continuing to use the service after an update is published means you accept the revised policy

If you do not agree with the updated policy, stop using the service and contact [email protected].

Contact nex8

For any questions, requests, or complaints about this Privacy Policy, you can reach us through the following channels:

We will respond as quickly as possible after receiving your message. For requests related to personal data, we will need to verify your identity before proceeding.